Last updated: August 2026
1. Services Provided
Vans Automation Ltd provides digital infrastructure, automated lead recovery, SMS text-back systems, software integrations, and related agency services for UK trade businesses.
2. Client Responsibilities
Clients are responsible for providing accurate business information necessary for setting up virtual numbers, calendar links, and automation workflows. Clients must comply with all local laws and regulations regarding communications with their end consumers.
3. Subscriptions & Billing
Services are billed on a recurring monthly subscription basis unless otherwise agreed upon in writing.
Payments are processed securely via our payment gateway (Stripe).
Clients may cancel their ongoing monthly subscription at any time with 30 days’ written notice by emailing [email protected].
4. Refund Policy
Due to the immediate technical setup costs, virtual number provisioning, and digital infrastructure allocation, initial setup fees are non-refundable once service onboarding has commenced.
5. Limitation of Liability
Vans Automation Ltd shall not be liable for any indirect, incidental, or consequential damages resulting from telecommunications carrier downtime, third-party software outages, or client misuse of automation systems.
6. Contact Us
For any legal or service inquiries regarding these terms, please contact:
Vans Automation Ltd
Email: [email protected]
Phone: 020 3916 6083